Role at DTE

Reason for Position

I started out as an intern at DTE after it was determined that there was a need to update and better document several training processes across departments. I was part of a frontline effort to consolidate material and create standardized templates to be centrally used by all training departments. Once it became clear that the scope of this project was much bigger than anticipated, I was hired as a full-time DTE employee and this work became my primary focus.

My Audience

I worked exclusively on training documentation for internal employees, and specifically worked with instructors (SME's and engineers alike) to develop their lesson materials for various trainees in multiple training programs.

Working Skills Gained or Developed

• Crafted various templates that would be standardized and used by all training instructors - obtained firsthand knowledge on "building things from the ground up"

• Learned about and built two SharePoint sites to host training materials for internal instructors and trainees to access

• Gained skills in Aspire and SAP, two Learning Management Systems (LMS)

• Built basic knowledge in Articulate, a content creating program

• Advanced my knowledge in Microsoft Office programs such as Word, Excel, Outlook, and PowerPoint

• Working knowledge of Adobe Acrobat & Reader, Photoshop