Google Contract

Ann Arbor, Michigan

April 2019 - December 2019 (Approx. 9 months)

See other samples of my work

DTE Samples

Current Role

Reason for Project

I filled in for a Google employee during her maternity leave. I took over projects that other team members did not have the capacity for.

My Audience

I mostly crafted and/or maintained help documentation catered toward internal employees. I also had a few opportunities to create help center articles for external Google users.

Working Skills Gained or Developed

Advanced skills in UX writing and practiced how to craft user-based documentation for a reader-centered approach
Built basic knowledge of HTML5 in Google's internal CMS (content management system)
Enhanced skills in G Suite (Gmail, Docs, Slides, Sheets, Calendar, Hangouts, Sites, etc.)
Refined collaboration skills, locally and globally through video conferences and in-person team meetings

Below, you will find 4 of my published help center articles. 3 are for internal employees, and 1 is catered toward external users.

Google Writing Samples

Feel free to click on each sample to get a bigger view.

Writing Sample 1: Create a Meeting in Calendar

Writing Sample 2: Set up CRD

Writing Sample 3: Using CRD

Writing Sample 4: Create a Dory

Note: These articles were created in Google's internal content management system. I had to copy them over into a Google doc to maintain as much original integrity of the samples as possible.

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